Introduction to Tier Meetings

Introduction

The Lean Operations Optimizer system utilizes a tiered governance structure known as Tier Meetings. This methodology is designed to ensure that critical information flows rapidly from the production line to plant management, ensuring that every anomaly is resolved at the most appropriate level of responsibility.

The process is divided into three interconnected hierarchical levels:

• Tier L1: Operational Management (Daily): The starting point of the information flow. It focuses on rapid operational problem-solving and monitoring shift performance directly on the shop floor.

• Tier L2: Tactical Overview (Daily/Weekly): The tactical coordination level. It analyzes aggregated performance by area, supporting Tier L1 with complex issues and monitoring medium-term trends.

• Tier L3: Strategic Governance (Weekly/Monthly): The global plant governance level. Management reviews strategic KPIs and long-term trends to address systemic obstacles and high-level escalations.

Core Features

This section describes the standard functionalities available across all Tier levels (L1, L2, L3). These tools maintain a consistent interface to ensure a seamless user experience throughout the operational hierarchy.

Initial Configuration and Filtering

Before analyzing performance data, users must define the operational context via the tab selector:

• Module: Select the specific functional module associated with the production area.

• Line: Identify the exact production line to narrow down the analysis.

• Shift: Define the work shift to display relevant performance metrics or meeting schedules.

• Date Selection: Use the calendar field to specify the day or time window for KPI review.

See the details in Tier Meeting 1

KPI Management

The dashboard provides a real-time overview of performance metrics categorized by Safety, Quality, Delivery, and Inventory:

• Visualization: View current performance values against set targets.

• Updating Values: Selecting a specific KPI enables editing mode. Use the Update button to save new data or Cancel to discard changes.

• KPI Import: Use this tool to upload data via Excel files or trigger a manual synchronization of parameters across the platform.

Action and Task Management

The system allows for the digital recording and tracking of all tasks identified during meetings:

• Creation: Define the Title, Category, Source Tier, and Assigned Tier for each new action.

• Responsibility: Assign an Owner (the person reporting the issue) and a Raiser (the person responsible for the task execution).

• Scheduling: Set a Due Date via the calendar interface to ensure timely resolution.

• Monitoring: Access the Overview Actions table to track status, priority, and history.

• Escalation: Use the Escalate button to move an action to the next hierarchical level if it requires higher-level intervention.

See the details in Tier Meeting 1

Meeting Management

Using the Start Meeting command in the Tier L2 and L3, the system records the session and activates a real-time timer to monitor duration. During the meeting, the platform ensures automatic traceability of all decisions and key points. In the lower section of the dashboard, both tiers allow for monitoring open actions and creating new ones in real time, following the same workflow for task editing and escalation.