Tier Meeting L1
Introduction
The Tier L1 module is designed to facilitate daily management meetings at the production line and shift level. It serves as the primary touchpoint for operators and supervisors to monitor performance and address immediate operational issues.
The system centralizes Key Performance Indicators (KPIs) grouped into configurable categories such as Safety, Quality, Delivery, Inventory, and Productivity. Data is populated through automated system integration (MES/ERP), manual entry, or bulk Excel imports. Beyond data visualization, the module enables real-time task management, allowing teams to create, modify, and escalate actions directly during the meeting to ensure continuous improvement and accountability across organizational levels.
Overview
Access the primary interface for the Tier Management L1 overview to begin the daily review process.
The upper section of the page features selectors to filter the displayed data:
Module, Line, and Shift: Select the specific functional area and shift for analysis.
Date Selector: Use this field to select specific time windows to analyze KPI performance or meeting schedules.
The control buttons allow for the following operations:
KPI Import: Use this tool to upload data via Excel or trigger manual synchronization of parameters.
New Action: Facilitate the immediate recording of tasks or issues identified during the meeting.
Overview Action L1: Access a detailed view of all tasks specific to the L1 level, showing status, priority, and responsibility.
The user can switch the dashboard focus by selecting:
KPI Trend: View the performance trends of various KPIs categorized by Safety, Quality, Delivery, and Inventory for the selected date.
Trend: Toggle to view historical performance trends and graphical representations of KPIs over time.
Actions: Switch the dashboard focus from KPI metrics to the list of open actions and tasks.
The bottom section of the page contains a summary table:
Action List: Browse the table listing all actions with detailed information, including status and responsibility.
The action list at the bottom of the page, also accessible via the "Action" button, is configured to display only those tasks with an "Open" status that were created on the current date and assigned to that specific level.
How to ..
Define the Operational Context
Upon accessing the Tier Meeting L1 page, the user configures the initial parameters to define the operational context of the dashboard. By following the steps described in this section, the user can filter information based on the plant hierarchy and the desired timeframe, ensuring an accurate analysis of the data.
KPI Visualization and Analysis
After selecting the context parameters, the dashboard automatically updates the performance metrics displayed on the page. The system organizes data into primary categories, such as Safety, Quality, Delivery, and Inventory.
The user can switch the dashboard focus by selecting:
KPI Trend: View the performance trends of various KPIs categorized by Safety, Quality, Delivery, and Inventory for the selected date.
Trend: Toggle to view historical performance trends and graphical representations of KPIs over time.
Actions: Switch the dashboard focus from KPI metrics to the list of open actions and tasks.
For each category, users can monitor real-time performance metrics by comparing current values against set targets. For instance, the Delivery category displays the Return on Time value relative to its predefined goal.
KPI Trend
To further analyze a specific metric, the user can simply select the KPI itself. This action allows the user to:
Access indicator details: View specific values for the various lines within the selected production module or area.
Review specific targets: Verify reference thresholds, such as quality scrap limits or defect rate goals
Trend
Toggle to view historical performance trends and graphical representations of KPIs over time.Actions TabSwitch the dashboard focus from KPI metrics to the list of open actions/tasks.
Action Escalation
Trigger the escalation process to move an unresolved L1 action to the L2 management level for further intervention.
KPI Import
Selecting the KPI Import button opens the data synchronization section, where users can upload data via Excel files or trigger a manual synchronization of parameters.
Within the KPI Import section, the system displays the full list of imported parameters for the selected context. For each item in the list, the interface allows for the direct management of operational data:
KPI Value: Enter or modify the current recorded value to monitor real-time performance.
KPI Target: Define or update target values to establish expected performance thresholds for each indicator.
Selecting the desired KPI enables the value editing mode and displays a dedicated toolbar featuring the Update and Cancel buttons.
Data Editing: Enter the new values within the enabled fields for the selected indicator.
Update: Click the Update button to confirm changes. Once the operation is complete, the main Tier Meeting L1 page will automatically update with the new parameters.
Cancel: Use the Cancel button to exit editing mode without saving any changes.
New Action Creation
The "New Action" button facilitates the immediate recording of tasks or issues identified during the meeting.
The input form allows for the definition of key parameters for each newly created operational task:
Module and Location: Select the Module, production Line, and Category to contextualize the event.
Hierarchy and Source: Define the Source Tier (origin level) and the Assigned Tier (the level to which the action is assigned for resolution).
Identification: Enter a descriptive Title for the Action.
Time Management: Verify the Creation Date (automatically set by the system) and use the calendar to select the Due Date (deadline) for task completion.
Responsibility: Identify the Owner (the user who opened the report) and the Raiser (the user assigned to handle the task).
Collaboration and Attachments: Use the right-hand section of the form to attach supporting files or initiate a chat to discuss action details in real time.
Once the new action is created, it will be displayed both in the report at the bottom of the page and in the "Actions Overview L1" section, provided that the assigned level remains unchanged. If the level is modified during creation, the action will only be visible within the dashboard of the corresponding Tier.
Actions Overview L1
To view the consolidated list of all Level 1 activities, select the "Overview Actions L1" button. This section provides a detailed view of every specific action, allowing for the monitoring of their status, priority, and assigned responsibilities; unlike the main dashboard, this view does not include a time-based filter, thereby displaying the full action log regardless of the creation date.
The table provides a detailed overview of all Level 1 activities, automatically filtered according to the Module and Line selected on the main page. Detailed information is displayed for each action, including a specific indicator that identifies overdue tasks, namely any activities where the Due Date is earlier than the Plant Current Date.
At the end of each row, two management options are available:
Edit Button: Used to modify the content, deadlines, or assignees of the activity.
Escalate Button : Used to escalate the Action to the next hierarchical level (e.g., from Tier 1 to Tier 2) if the resolution requires tactical or strategic intervention.
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